Customers, not just followers.
From Instagram and Facebook.
Social media marketing in Mallorca for hotels, estate agents and service businesses. We set the strategy, manage Instagram and Facebook, run Meta ads and measure enquiries, bookings or sales.
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Ostend Digital clients and references.
Strategy, content, community and advertising handled by one team, so every post and every ad works towards the same goal.
Measurable goals before a single post: which platforms, which audience and what should happen after the click.
Your profiles stay active all season, with posts, replies and a tone that matches your brand.
Campaigns optimised for enquiries, bookings or sales, targeted by language, area and interests.
Creatives that stop the scroll, produced on location in Mallorca and adapted to feed, Stories and ads.
Separate campaigns for residents, foreign buyers and tourists, each in its own language and written for its market.
You see which campaign brings in each enquiry and what it costs, with a cookie banner that follows the GDPR.
Nothing from Mallorca yet: results from accounts we manage or have managed in Germany, Austria and Switzerland. Full case studies in German.
Pascal Cabitza is the founder and managing director of Ostend Digital. He studied Economics at the University of Tübingen, worked as a performance expert at the 0711 agency and was a Google Analytics trainer. In 2014 he founded Ostend Digital, today a Google Partner and Meta Business Partner that has worked with more than 50 companies. That background shapes how he sees social media: advertising is measured in enquiries, bookings or sales, and organic content has to help win them.
We meet you at our office in Palma, Avinguda de l'Argentina, 12, by appointment, and produce content on location, so your channels show your real business rather than stock photos. The campaign and development team works from Stuttgart and coordinates with you by video call, phone and email. Want to know what your social channels could deliver? Book a no-obligation first consultation.
In Palma, we meet you at Avinguda de l'Argentina, 12, by appointment.
Ostend Digital is a social media marketing agency from Germany with an office in Palma de Mallorca that sets the strategy, manages social channels and runs Instagram and Facebook advertising for businesses that want enquiries, bookings or sales. Our social media marketing in Mallorca focuses on estate agents and developers, construction and renovation, hotels and holiday lets, tourism and leisure, and service businesses. Here's how we work and what makes the island's market different.
Not every platform suits every goal, and each one needs its own content. So we start with a strategy: who your customer is, which language they use, where they spend their time, what holds them back and what should happen after the click. That gives us the channels, the type of content and the goals we'll measure. The entry strategy is a project in its own right, and its cost is credited if we continue working together.
A good social media manager in Mallorca does more than post: they reply, moderate and turn conversations into contacts. We take care of the editorial calendar, the copy, adapting each piece to feed, Stories and Reels, and answering comments and messages. If your business is seasonal, the profile doesn't switch off in winter, because that's exactly when next season is prepared. Whoever you hire, ask how they measure their work: we measure ours in enquiries, bookings or sales, and every report shows what each platform contributed.
Organic reach alone rarely fills a diary. Instagram and Facebook advertising can, if it's set up properly: targeting by language, area and interests, creatives tested in variants and forms or landing pages that convert. We measure with GA4, Google Tag Manager and Consent Mode v2, server-side where needed, to know what each enquiry costs you. Creatives and video for ads are planned together with our video production in Mallorca. If you also want to reach people already searching for you on Google, we combine it with our work as a Google Ads agency in Mallorca. And ads only pay off if the page behind them converts, which is where our web design in Mallorca comes in.
In Mallorca, businesses sell to audiences that research in very different ways: the local customer, the foreign home buyer and the tourist booking from home. Each needs their own message, language and timing. So we separate campaigns and creatives by market instead of translating one ad and repeating it, and we measure separately what a contact from each market costs you.
For many businesses on the island, foreign audiences aren't a niche. The Balearics have 21,723 registered German residents (INE, 1 January 2025) and 92,030 homes owned by foreigners (Catastro 2025). They're residents, owners and buyers who research in their own language. Add the German tourist's calendar: most summer 2026 bookings were made in the six months up to the end of January (DRV), and at TUI the average booking lead time was 213 days. If you want to fill the summer through social media, you need to be visible in autumn and winter, not in June.
We take on businesses from anywhere on the island, from Palma and Marratxí to Inca, Manacor, Alcúdia and Cala Ratjada, as well as businesses in Ibiza and Menorca and clients from the rest of Spain. On social media it doesn't matter where your premises are; what matters is where your customer is. So we target by area when you sell to residents and by country and language when you sell to people who haven't arrived on the island yet. For customers who look for you on Google rather than Instagram, SEO in Mallorca is the natural complement.
If your question isn't here, write to us and we'll give you a clear assessment of your situation.
Ask us your questionIn the first consultation we look at where you stand today and tell you honestly which channel makes sense for your business.
We will write to you to arrange a day and time for the first consultation.
Marketing, advertising, web and content for businesses across the island: